Privacy Policy

Privacy Policy

Last Updated: June 1, 2023

These guidelines below show Kintone Australia’s privacy policy regarding the information we collect about you, how we use it and with whom we share it.

1. Information that we collect

Kintone Australia (“we” or “Kintone”) will collect the following types of information about you:

  • Identifiers such as name, address, phone number, email address, cookies, IP addresses and other similar identifiers.
  • Credit card number
  • Commercial information such as information about prior and ongoing transactions with us.
  • Internet or other electronic network activity information, including information about users interacted with our online services and the content thereon; access logs, device information and location.

2. How we use your information

Kintone will use the information we collect about you for the following purposes:

  • To provide our cloud computing services, including without limitation:
    • identification of users
    • communication with our cloud computing services customers and users (such as sending important notices and customer support)
    • internal purposes such as necessary record keeping
    • improving and updating our products and services
    • account and network security purposes
    • payment for use of our cloud computing services
  • To communicate for commercial purposes, such as proposal of our other services as well as other marketing and advertisement purposes to existing and potential customers and users
  • To invite customers and users to seminars and other events
  • To build, facilitate and manage customer and developer communities
  • To comply with applicable laws
  • To exercise or defend Kintone’s legal rights; including without limitation disclosure required by enforcement agencies
  • In the event of a proposed merger, acquisition, sale or other business transaction involving our business or its assets, to support or give effect to the transaction.

3. How we share your information

Kintone will share the information we collect about you to third parties as follows:

  • When Kintone share your information to our affiliated companies
  • When Kintone share your information to Service Providers
  • When Kintone share your information to our business and event partners
  • When Kintone share your information to our marketing and advertising partners
  • When you agree to share your information to others
  • When you go against the terms of use and/or guidelines, and disclosing your information is considered necessary to protect the rights, property, and/or the services of other customers and/or Kintone
  • When Kintone is required to disclose your information under applicable laws and regulations

4. Links to other websites and services

Our services may contain links to websites and services operated by third parties. If you follow a link to any of these websites, please note that these websites have their own privacy notices and terms and conditions. Those third-party services collect, use and provide to others your information, which we have no control over. You should read the relevant privacy notices and terms and conditions before using their websites or services and should use them at your sole responsibility. For example, we sometimes use YouTube videos in our services. For your view and use of YouTube videos, please read YouTube's privacy policy at

5. Handling of cookies

A cookie is a small amount of data consisting of character strings that is sent to your browser from a web server. This information acts like a user’s ID card that enables you to record your password and/or configuration information on it, thereby identifying you when you revisit the website and enabling to have setting status reappear.

We use analytics tools to help us understand how you get to and use our site. To do this, 3rd party services we deploy may use cookies and other similar technologies such as tags, web beacons to track your activity when you use Kintone’s products and/or services or visit our sites.

If you do not wish to accept cookies, you can block or restrict cookies through your browser settings. Please note though, in that case you may not be able to use all or a part of the services provided by Kintone.

6. Modification of Privacy Policy

Kintone may at our sole and absolute discretion, update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. The update shall be effective as of the date it is posted on our website. Your continued use of our cloud computing services after the date shall indicate your acknowledgement of such changes and agreement to be bound by the updated privacy policy.