Japan Airlines needed a solution to improve services and the way they communicate with customers, third party vendors and different departments within the company.
Transformation Talk is an ongoing series featuring leaders who have led impactful change initiatives at organizations of all shapes and sizes.
We had the opportunity to speak with Mitch Thrower, who’s not only the Founder and Chairman of Events.com, but also a financier, entrepreneur, author and a 22-time Ironman triathlete (you read that right — 22 times!)
What are some of the pain points that your organization experiences?
While many of can be solved with new technology, the difficulty is not identifying the problem. It’s not even identifying the solution. The difficulty is in actually executing on building those solutions. Especially for large organizations, the hardest part can be securing IT resources to build tools at a cost that is worthwhile for everyone involved.
Two members of the kintone U.S. team took home the Grand Prize at the annual Alameda County AC Apps Challenge on February 27th. In a competition that challenged community members to “use technology to improve local government,” Travis Hill and Richard Su created a solution to more easily prescreen residents for food stamp benefits. Read more
Business transformation can feel like a busy standing-room-only subway train.
This is part of an ongoing series about overcoming common reasons behind project failure.
In the field of Internal Audit, lack of accountability over particular processes is an immediate red flag auditors are quick to point out. No company wants to deal with unnecessary high risk that eats away at precious resources. Accountability starts with clearly defining project objectives and ensuring team members know who is responsible for what. But as scope and roles change, it becomes even more crucial to address accountability early and throughout a project.
In our high-stress, hyper-connected lives where technology can blur the line between work and home life, finding balance can feel downright impossible. And it’s getting harder.