With Kintone your IT department can:
Easily manage support tickets from open to close
Create a custom support ticket management system in Kintone to easily track your tickets from start to finish. You can also use Kintone’s built-in collaboration features to easily collaborate with other IT members on tickets when you need a second opinion.
Manage your device inventory and security updates
Set up an inventory management system that lets you track what devices are out, who they’re assigned to, and their latest security updates. Create unique filters to prioritize your tasks and see outstanding tickets.
Build structured workflows the whole team can follow
Use Kintone’s drag-and-drop builder to create custom workflows with clear steps for every task. Set up approval process requirements, track who a task is assigned to, and more so nothing slips through the cracks.