Our data centers meet the criteria of the Center for Financial Industry Information Systems (FISC).
For resilience even in the event of operational error, customer data is propagated across geographically-distributed data centers without disrupting service.
Customer data is erased 30 days following contract termination date. Complete erasure of associated backups follows 2 weeks thereafter.
Per internal information security policies, customer data is accessible only by pre-ordained Cybozu staff under strict limitations in accordance with ISO 27001.