IT Support

IT Support
IT Support
  • "The biggest impact for our team has been that [our team is] no longer spending two to three hours a day doing data entry."

    School district

  • "Kintone helps us tremendously improve our productivity and strengthen our governance."

    HR company

With Kintone your IT department can:

Create a home base for your customer information

Organize all your data and workflows, from your customer database and activity logs to even your team’s PTO requests, in one central place with Kintone for easier collaboration and task handoffs. 

Speed up your team’s collaboration and decision making

Communicate with your team directly alongside your customer info; in-record comments and organized discussion threads make it easy to refer back to important past conversations. 

Make important information easily accessible

Kintone’s drag-and-drop builder lets you create custom apps to share information with your team, whether it’s an FAQ database of recurring inquiries, an onboarding app for new hires, and more.

Key Features

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    Workflows & process management

    Design workflows for your tasks and projects with Kintone’s built-in process management tools. Get the visibility and structure you need on your IT projects so you can always see where things stand.

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    Comment feature

    Each data record comes with a comment panel, letting you communicate alongside the data you’re discussing. Easily collaborate with other team members over active support tickets, security changes, or other issues as they arise.

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    Permissions controls

    Granular permissions allow you to manage who can see what in Kintone, be it an app or just parts of a record. Permissions can be set on the team, department, or individual level so your team can work off the same record without all seeing sensitive information.

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    Quick reporting

    With just a few clicks, you can get a real-time view of your project’s current status, your teammates’ workloads, and outstanding tasks with custom charts and graphs.

Here’s how Kintone works

Use drag-and-drop to create the database apps you want

Your sales team needs a CRM app, the accounting team an expense reporting app, while marketing wants a content calendar.

Kintone lets you build business apps for any work task or process using our intuitive drag-and-drop interface.

Expand Kintone’s capabilities with a wide variety of extensions

Upgrade your Kintone experience with one of many third-party integration services, including a wide selection of APIs and plugins.

Whether it’s connecting Kintone to your other systems or doing more to visualize your data, our library of extensions give you even more options.

Kintone Product Introduction Video