Problems with Logging In

Article Number:020262

This page describes how to troubleshoot problems related to logging in to Kintone.

For Users

If you cannot log in to Kintone, refer to the page closest to your situation.

If users cannot solve problems by themselves, they should contact administrators.

For Administrators

When administrators cannot log in for some reason, for example because they forgot their passwords, they should do the following.

  1. Refer to the following page to try the troubleshooting tips for when you do not know the password.
    If You Do Not Know the Password

  2. If Step 1 does not solve the issue, use our contact form.
    Contact form